Tuple Tech
Product

Alerts

Unified monitoring, intelligent alert routing, incident management, and escalation — so your team knows about problems before your users do, and resolves them fast.

Alerts · Overview

All systems operational

Services

24

Active Alerts

1

On-Call Now

3

Open Incidents

0

Elevated latency — ap-south-1

API gateway P99 above threshold (142ms). Assigned to @mchen · Escalation in 11m if unacknowledged.

WARN

M. Chen

API · Primary

P. Sharma

Infra · Primary

J. Smith

API · Backup

Everything your ops team needs to stay ahead

Unified Monitoring

Monitor every service, host, and container from one dashboard. Configurable thresholds, check intervals, and health checks across your entire infrastructure.

Services monitored

24

OKAll systems operational · 24 services healthy

Intelligent Alert Routing

Route alerts to the right person based on service ownership, on-call schedule, and escalation policy. Supports Slack, Uptycs, Teams, email, and phone.

Alert to notification

< 1m

WARNap-south-1 elevated latency · @mchen notified via Slack · 4m ago

Incident Management

Structured incident workflows from detection to resolution. Automatic severity assignment, timeline tracking, stakeholder updates, and post-mortem tooling built in.

Mean time to resolve

14m

OK0 open incidents · Last resolved 2h ago

On-Call Scheduling

Build and manage on-call rotations, override rules, and holiday coverage. Integrates with your calendar and syncs with escalation paths automatically.

On-call coverage

100%

INFOOn-call schedule updated · Week of Apr 14 covered

Escalation Policies

Define multi-step escalation chains — escalate to a senior engineer after 5 minutes, page a manager after 15, trigger a war room after 30. Fully configurable per service.

Escalation steps

Up to 10

INFOEscalation policy 'api-critical' triggered · Step 2 active

Post-Mortem Tooling

Automatic incident timelines, contributing factor templates, and action item tracking. Searchable history so every team can learn from past incidents.

Incidents resolved with PM

89%

OKPost-mortem #441 closed · 3 action items assigned

Reach your team wherever they are

Alerts delivers to every channel your team already uses — with full incident context, inline acknowledgement, and escalation tracking.

Slack

Direct messages and channel alerts with full incident context

Uptycs

Security and compliance event correlation with alert routing

Microsoft Teams

Adaptive cards with incident details posted to the right channel

Email

Configurable digest and real-time alerts with inline actions

Phone / SMS

Voice and SMS for critical escalations that can't be missed

Webhooks

Route to any system — ITSM, ticketing, runbook automation

Know before your users do

See how Alerts unifies monitoring, on-call, and incident management for your team.

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